We run the marketing system behind your med spa: every lead answered fast, every patient rebooked, every lapsed patient invited back.
Send your website. In three business days you get your hero rebuilt, your funnel mapped, and your three biggest leaks.
Free. No list, no follow-up spam.
Prefer to talk first? Book a 20-minute call
Another dayLive weekday afternoons, Pacific time. Replies within 4 business hours.
Patients rarely leave at the chair. They slip away in a slow reply, at checkout, and in the months nobody calls.
Hi, I'd like to book Botox for next week. Do you have anything Thursday?Maria, 9:42 PM
Hi Maria, thanks for reaching out! Thursday has 11:30 AM and 4:00 PM open. Want one of those?Sent automatically, 9:42 PM
Sample message
Teams that reply to a web lead within an hour are nearly 7 times as likely to qualify it as teams that wait longer. Harvard Business Review, 2011
Book Dana's 12-week follow-up before she leaves
Last treatment: neurotoxin, forehead. Suggested window: Jan 12 to Jan 26.
Sample screen
Patients rebooked only once cancel 37% of the time. Patients rebooked two or more times cancel 4% of the time. Zenoti benchmark data, via Web Tonic
Sorry we missed your call! Reply here with what you'd like to book and we'll send you times right away.Sent automatically, 1:08 PM
Lip filler consult, any day after 3?1:12 PM
Sample message
Every missed call gets a text back within a minute, and your front desk sees the whole thread in one inbox.
It's been five months since your HydraFacial, Lena
Winter air is hard on skin. Your provider, Jess, has three openings next week if you want to get back on schedule.
Sample email
We find every patient who hasn't booked in a set number of days and invite them back with a reason to come in, not a discount.
Our client work, described rather than named.
Send us your website. Within three business days you get your homepage hero rebuilt, your funnel mapped before and after, the three biggest leaks named, and a 90-day plan outline.
See a sample preview
We mystery-shop your intake, review your CRM and booking flow, fix one leak on the spot, and hand you the full 90-day plan. It is credited to month one if you sign within 14 days.
We run the system every month: lead replies, rebooking and reactivation flows, content cut from your own videos, and one report you can read in five minutes.
The first step. Find every leak and get the full 90-day plan.
Credited to month one if you sign a retainer within 14 days.
$1,500one time
Book the auditFor single-location med spas that want leads answered and patients rebooked without hiring.
By day 90: every web lead answered in minutes, a rebooking step live at checkout, and your lapsed list worked every month.
$4,000/month
Book a callFor multi-provider or multi-location spas with more going on each month.
By day 90: the same system running at each location, plus search pages for your top services.
$6,500/month
Book a callThe 90-day outcomes are targets, not guarantees. Retainers: 90-day first term, then month to month with 30 days' notice. Billed monthly in advance, in USD.
Seven years building CRMs, funnels and email systems for founder-led US businesses. He designs every system and runs your weekly priorities. LinkedIn
Runs onboarding, content production and a final check on everything we ship. Licensed Medical Technologist in the Philippines.
We are live every weekday afternoon, Pacific time, we answer messages within 4 business hours, and every change comes with a short recorded walkthrough, so nothing waits on a meeting. Most work happens while your spa is closed.
Your homepage hero rebuilt, a before and after map of your funnel, the three biggest leaks we found, and the outline of a 90-day plan. The detailed fixes are part of the audit. See a sample preview.
We keep patient health information out of marketing tools and ad pixels, and we follow your HIPAA policies. If your setup needs a BAA, we review and sign one with your counsel.
No. We build in what you already use where we can, and connect it to your booking system. If a tool is holding you back, we will say so and show you the cost of staying.
No. We make sure the leads you already pay for get answered, followed up and brought back. If you have an ads partner, we work next to them.
The audit is a one-time $1,500, credited to your first month if you sign within 14 days. Retainers have a 90-day first term, then go month to month with 30 days' notice, billed monthly in advance in USD.
Send your website. In three business days we send back your rebuilt homepage hero, your funnel mapped, and the three leaks costing you the most patients. Free.
Rather talk first? Book a 20-minute call.
Free. No list, no follow-up spam.