Patient Recovery System · Follow-up by treatment
Follow-up for med spa memberships.
Memberships turn one visit into a monthly habit, but only if someone offers them at the right moment and keeps members using their credits. We set up the offers, reminders and save messages.
The follow-up, step by step.
Each message goes out from your own tools, in your voice, after you approve it. Timing comes from your providers, and anything clinical goes straight to your licensed team.
- 1At checkout
A membership offer after the second visit, when patients already know they like you.
- 2Welcome
A short welcome series: how credits work and how to book.
- 3Every month
A reminder when a credit is waiting, with two times to use it.
- 4Payment fails
A friendly note with a link to update the card, before the member drops off.
- 5Cancel request
A pause option first, then a win-back message at 30 and 90 days.
Other treatments
Fair questions
Do you handle billing?
No. Billing stays in your booking or payment system. We set up the messages that go out around it.
Can members pause instead of cancel?
If your system supports it, yes. We put the pause option in front of the cancel request.
Want this running at your practice?
A 20-minute call. We'll look at how you follow up today and tell you honestly what we'd set up first.